Do you repair Sub-Zero and Thermador refrigerators as well as Viking?

Yes. Viking is our main focus, and we also repair Sub-Zero and Thermador refrigerators and freezers, including built-in and column models. We can also look at Wolf cooking appliances in the same kitchen.

Are you an authorized service provider for these brands?

No. We are an independent repair company and are not affiliated with or endorsed by Viking, Sub-Zero, Wolf or Thermador. We service these brands based on hands-on experience with how they are built.

My freezer is cold but the refrigerator side is warm. What causes that?

Common causes include a frosted-over evaporator from a defrost problem, a failed fan, a faulty temperature sensor or a control issue. We test each of these to find the actual cause instead of guessing.

Is it worth repairing a built-in refrigerator instead of replacing it?

Often it is, because built-in units are designed to fit your cabinetry and are costly to replace. After diagnosis, we'll explain what's wrong and give you an honest view of whether repair makes sense for your unit.

Which Burbank ZIP codes do you serve?

We serve 91501, 91502, 91504, 91505 and 91506, along with nearby West Hollywood, Beverly Hills, San Fernando, Los Angeles and Culver City.

What can I do to help my refrigerator handle hot weather?

Keep the condenser grille clear and have the coils cleaned when they collect dust. Check that the door gaskets seal well, and avoid leaving the doors open for long periods during heat waves or Santa Ana wind events.

Refrigerator Repair in Burbank, CA

The short answer

Viking Appliance Services repairs Viking, Sub-Zero and Thermador refrigerators in Burbank homes across ZIP codes 91501, 91502, 91504, 91505 and 91506. We find the cause of warm compartments, frost buildup, leaks, ice maker failures and noisy operation, then explain your repair options before any work starts.

When a built-in refrigerator stops holding temperature, you want a technician who knows how these units are put together. Viking Appliance Services repairs high-end refrigeration in Burbank homes, with Viking as our main focus, along with Sub-Zero and Thermador. Many of the kitchens we visit also have a Wolf range or wall oven, and we work on those too. We are an independent repair company based in Reseda, about 12 miles west of Burbank. We are not affiliated with any appliance manufacturer. We diagnose the actual cause of the problem, explain what we find in plain terms, and repair the unit you already own whenever that makes sense.

Refrigerator Problems We Diagnose in Burbank Homes

Built-in and column refrigerators use more complex systems than a standard freestanding model. Many have separate cooling circuits for the fresh food and freezer sections, electronic controls, and sealed systems that sit behind panels flush with the cabinetry. A symptom that looks simple can come from several different parts, so we test before we replace anything.

These are the issues Burbank homeowners call us about most often:

Fresh food section running warm while the freezer stays cold, or the reverse
Frost or ice building up on the back wall or around the evaporator cover
Water pooling under crisper drawers or on the floor in front of the unit
Ice maker that stops producing, makes small or hollow cubes, or overfills
Condenser or evaporator fans that are loud, rattling or not running
Door gaskets that no longer seal, letting in warm air and moisture
Control panel errors, flashing displays or temperatures that won't hold their settings
Compressor that runs constantly or clicks on and off

Refrigerator Repair in a luxury home kitchen

Why Summer Heat Is Hard on Built-In Refrigerators

Burbank sits inland. Like other valley neighborhoods in the Los Angeles area, it runs much hotter in summer than communities near the coast. Fall Santa Ana winds can also bring hot, dry spells. During those stretches, a refrigerator has to move more heat out of the cabinet, and the condenser and compressor run longer.

On a built-in unit, the condenser usually sits at the top or bottom behind a grille. When dust and pet hair collect on the coils, the system can't release heat well. A refrigerator that seemed fine in spring may start running warm in July. Part of our diagnosis includes checking airflow and coil condition, because a dirty condenser can strain other components. Cleaning it is one of the simplest things you can do to help the unit get through the hottest months.

Brands and Models We Work On

We lead with Viking refrigeration, including built-in side-by-side, bottom-freezer and column models. We also repair Sub-Zero built-in, integrated and column refrigerators and freezers, and Thermador refrigeration, including its column units. Each brand handles airflow, defrost and controls in its own way. Knowing those differences helps us avoid guesswork.

Wolf doesn't make refrigerators, but many Burbank kitchens pair a Sub-Zero or Viking refrigerator with a Wolf cooktop, range or oven. If another appliance in the same kitchen needs attention, ask about it when you book. We can often look at both during one visit.

Tell us what your appliance is doing.

Call (712) 333-1469 Request Service

What to Expect During a Repair Visit

We start by asking what you've noticed, such as when the problem began, whether it comes and goes, and any sounds or error codes. Then we check temperatures, test fans, defrost components, sensors and controls, and inspect the door seals and condenser. Once we know the cause, we explain it and walk you through your options before doing any work.

Before we arrive, it helps to write down the model and serial number. These are usually on a label inside the fresh food compartment or behind the top grille. If food is at risk, move the essentials to a cooler and keep the doors closed as much as possible.

Serving Burbank and Nearby Communities

We serve homes throughout Burbank, including ZIP codes 91501, 91502, 91504, 91505 and 91506, from our base in Reseda in Los Angeles County. We also repair refrigerators in nearby West Hollywood, Beverly Hills, San Fernando, Los Angeles and Culver City. If you're not sure whether we cover your street, include your address when you contact us and we'll let you know.